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Our Services

 
The BVVSA provides the following services:
i) crisis response

BVVSA provides 24 hour, 7 day per week, on-call assistance to victims requiring immediate trauma intervention, emotional support and practical assistance. Volunteer advocates are paged by RCMP members and other community agencies including the Mineral Springs Hospital, the Canmore Hospital, Kananaskis Conservation Officers, Banff Park Wardens, a local women's shelter and emergency medical personnel. When responding to a crisis call, advocates work in teams of two.

ii) general assistance

Advocates provide non-judgmental support and practical assistance including formalized court preparation sessions for crown witnesses, the accompaniment of victims to court, the transportation of victims as required, information on bail hearigs, and assistance with the completion of victim impact statements, restitution claims and applications for financial benefits.

iii) referral

Advocates are trained in appropriate community resources for victims who require additional or complimentary services, including the referral of victims of crime and trauma to mental health professionals.

iv) information

Advocates inform victims of their rights when dealing with the criminal justice system, keeping these individuals abreast of developments with criminal investigations and all court proceedings.

v) public education

The BVVSA promotes crime prevention awareness through the provision of preventive information to victims of crime, conducting community presentations and educational seminars, and acting as a resource for other community agencies who may come into contact with victims.

vi) critical incident stress debriefings

The BVVSA coordinates and facilitates Critical Incident Stress Debriefings in the Bow Valley in conjunction with Calgary Health Region Mental Health Services